Orders & Payments
- How can I get in touch with you?
- How long will it take to receive my Chuug?
- Can I have more than 1 letter on the personalised coin?
- How do I track my order? (UK)
- Will I be charged customs fees or import duties?
- Where do you ship to?
- How much does shipping cost?
- Can I order a V2 Chuug?
- How do I track my USA order? (EVRI International)
- Can I specify a delivery date?
- Can I send items to multiple delivery addresses in one order?
- What glue is used to attach the rope handle?
- I've seen multi-letter coins — can I still buy them?
- Can I amend or cancel my order?
- Do you accept Clearpay?
- Can I get a bulk order discount?
- I have an additional charge/fee showing on my statement.
- Do you accept Klarna?
- I haven't received my order confirmation email — what should I do?
- Can my personalised coin be a number?